We help small businesses automate the work that drains your week. Customer enquiries, admin, follow-ups, quoting. So you can focus on the work that actually grows your business.
You're answering the same ten customer questions every single day. It's eating hours you don't have.
Invoices go out late because admin always comes last. The actual work takes priority and the paperwork piles up.
You've got leads in your inbox, your texts, and your head. No system pulling it all together.
You looked into AI once, got overwhelmed by the options, and went back to doing things the way you always have.
Your team's worried AI means fewer jobs. You're worried it means more complexity on top of everything else.
A customer enquired after hours last night. You'll get to it tomorrow. By then, they've called someone else.
None of this means your business is broken. It means you're doing too much manually and there's a faster way. We hear these exact things every week from business owners across Melbourne and the Peninsula. And we also hear what happens when someone tries to fix it the wrong way. Stitching together five different tools with another monthly subscription doesn't solve the problem. It just moves it somewhere harder to see.
All built around your specific business, not a generic template. The work starts with understanding what's actually slowing you down. Then we build the right solution, not the most complicated one.
Your customers get instant, accurate answers at 2am on a Sunday or 2pm on a Tuesday. This isn't a generic chatbot. We train it on your business. Your services, your pricing, your way of talking to customers. It represents your brand the way you would.
The admin that eats your week. Invoicing, follow-ups, reporting, data entry. We map it, then we automate it. Connected to the tools you already use. Your accounting software, your booking system, your CRM.
Sometimes the problem needs something built from scratch. Our enterprise platform Symphony started exactly this way. A real problem, a custom solution. If you've got a process that no off-the-shelf tool handles properly, we can build it.
They ask what you want, then stitch together five tools with webhooks, Zapier, and a CRM you didn't ask for. You get an $8K invoice, three new monthly subscriptions, and a system only they can maintain. Six months later, something breaks and you're back to square one. With a bill.
We start by understanding your business objectives and what's actually blocking you. We talk to you about your team, your processes, and what happens when you go on holiday. Then we build something that addresses the real problem, not just the symptoms. Something your people will actually use. Something you can understand and control.
Every engagement starts with understanding your business properly. Not your tech stack. Your business objectives, your team, your operations. We don't assume we know what you need. We ask, we listen, then we build.
We start by understanding where your time and money are actually going. What's manual, what's repetitive, what's falling through the cracks.
We agree on what's worth solving first and what success actually looks like. Before we build anything.
We map the solution. The right tools, the right integrations, built around how your business actually operates.
We don't disappear after launch. We stay close, refine what needs adjusting, and make sure you're getting the outcome we promised.
Most AI assessments quiz you on your tech stack and send you a sales pitch. Ours starts with your people, then your operations, then your tools. Because that's the order that actually matters.
Standardise how you capture customer enquiries. One central place instead of inbox, texts, and memory. This alone can save 3-5 hours per week.
When we saw how broken enterprise sales tools were, we didn't patch together existing software. We built Symphony from scratch. An AI-powered deal intelligence platform that takes sales teams from document to deal-ready in under 10 minutes.
This is the depth we bring to every project. Whether it's an enterprise platform or a booking bot for your clinic.
Explore Symphony →
Rick doesn't just understand the technology, he understands the business problem first. That's a rare combination.
Business Owner, Victoria
I spent almost 25 years on the road. Enterprise sales across Asia Pacific. Building businesses, hitting targets, proving myself.
What I didn't do was make it to enough birthdays. Enough family dinners. Enough walks on the beach. Enough movie nights on the couch where nobody needed me to be anywhere else.
I know the value of time more than most. Not in a productivity sense. In a life sense. The normal moments and the special ones. I missed too many of both.
That's why this work matters to me. When I help a business owner automate the admin that keeps them at their desk until 10pm, I'm not just saving them hours. I'm giving them back the things that actually matter. The things you can't invoice for and can't get back.
Over 35 years across enterprise technology sales, procurement, and finance. I've led deals at IBM, TechnologyOne, IFS, ABB, and BlackLine. Taken new products to market across Asia Pacific. Secured 150+ new clients for a single solution in four years.
Then I built TEAMSolutions Group to bring that same depth to businesses that don't have an IT department or a six-figure technology budget. Symphony, our AI-powered enterprise sales platform, was the first thing we built from scratch. Now we bring that same approach to small businesses across Melbourne, the Mornington Peninsula, Bayside, and Casey.
If you're not sure where AI fits in your business, that's exactly the conversation I like having.
Rick van Driel, TEAMSolutions Group
Every business is different, so every solution is different. A chatbot for a physio clinic looks nothing like workflow automation for a trades company with 15 staff. It shouldn't cost the same either.
The honest answer: because the work varies. A simple FAQ chatbot is a very different build than a fully automated quoting and invoicing workflow.
Pricing depends on the complexity of what you need, how much customisation is involved, whether it's a one-off project or an ongoing service, and the level of support and refinement you want after launch.
We'll always walk you through what things cost and why before you commit to anything. No surprises. That's a promise, not a tagline.
Let's have a straight conversation about where AI can help and where it can't. No pitch deck. No pressure. Just practical answers.